Effective Date: February 20, 2019
We collect information from you when you register on our website or by contacting us through our Contact page.
In order to use the Service, you must first complete the registration process. During the registration process, you will be asked to enter your: name, e-mail address, billing address, and credit card information.
Similar to most websites, we also gather certain information automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
USE OF INFORMATION COLLECTED
We may use your personally identifiable information to respond to customer service requests, facilitate billing processes and administer your account. We will never use your personal information for email marketing purposes. We may contact you regarding scheduled maintenance, billing issues or general account administration issues.
We will not share your contact information with third party marketing partners for the purpose of marketing our products or services to you.
INFORMATION SHARING WITH SERVICE PROVIDERS
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. These services may include sending trade alerts via SMS and/or email, providing customer service and payment processing.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is extremely important to us. We follow generally accepted standards to protect the personal information submitted to Vantage Alerts, both during transmission and once it is received. If you have any questions about the security of your personal information, you may contact us at HelpDesk@VantageAlerts.com.
Personal Information collected on this website may be stored and processed in the United States or any other country in which Vantage Alerts or its affiliates, subsidiaries or agents maintain facilities, and by using this website, you consent to any such transfer of information outside of your country.
We do not knowingly collect personal information from children under the age of 18. If we learn that we have personal information of a child under the age of 18, we will delete that information from our systems immediately. Any person who provides their information to Vantage Alerts through the Account Login page, Signup Page, or any other part of the Vantage Alerts Website represents to Vantage Alerts that they are 18 years of age or older.
Vantage Alerts takes every reasonable precaution to protect its users' information. When our registration/order forms ask users to enter their personally identifiable information, that information is protected with encryption software called SSL. Any activities after you log into your account are also encrypted with SSL.
While we use SSL encryption to protect personally identifiable information online, we also employ security measures to protect user-information off-line. All of our users' information, not just the personally identifiable information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Service representative) are granted access to personally identifiable information. The Vantage Alerts servers that store personally identifiable information are in a secure environment.
When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.